How to remove unpaid and unprocessed domains from a proforma

 

Prerequisites

- Before a domain can be removed from a proforma, the domain must be unpaid and unprocessed

- Several domains within a proforma can be removed at a time

 

Steps:

  1. Log in to the website at https://www.enlightendomains.co.nz
  2. In Client Area tab, select View Invoices from the side navigation area
  3. Select 'Pay/Update' option on desired proforma
  4. Tick the unpaid and unprocessed domain you wish to remove
  5. Select the option to 'Remove Domains from Order'

 

You will not receive payment reminder emails for the removed domain and will not be charged for the removed domain

 

Should you have problems removing domains from a proforma, you can create a query to resolve the issue.  Send an email from your registered (domains) account to support@enlightenhosting.com.

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