Enlighten Hosted Email Planned Outages and Events

This Help-desk entry contains any projected, expected or observed Email related outages for the E-Mail services related to mail.enlightnhosting.com.  This includes IMAP, SMTP, POP3, Webmail, Spam, and other related services.

Entries will be added as comments as new information comes to hand, so it will be updated periodically when required.

If you "follow" this article, you'll be informed when updates are made.

Note, if there is a current Outage in progress, you may not be able to receive notifications unless you use an alternate mail service/account.

 

The team at Enlighten Hosting

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3 Comments

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    Raymond van Driel

    Success. Downtime was 12 minutes.

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    Raymond van Driel

    On Tuesday 21/03/17 Enlighten Email will have a Security "SSL" certificate Updated.  This will have no effect on most customers, but it is possible that some email client software will need to be configured to trust the new certificate.

    If you do experience problems, depending on your software, simply accepting the changed certificate will likely correct any issues experienced.

    Web-mail will continue to function, (https://mail.enlightenhosting.com) as a fallback should that be required.

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    Raymond van Driel

    on Sunday 19/11/17 at 10PM NZST, the database server used to store user credentials for email services will be changed.

    No outage is expected, however there is a small possibility that transient  email authentication or Groupware related issues arise.  Please create a Helpdesk query should you experience issues that last more than 30 minutes.

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